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Cookie Policy

Information about how we use cookies and similar technologies

Last updated: 18 May 2026 · Version 2.1

Full control over your cookies

We use cookies to improve your experience. You can manage your preferences at any time from your browser or by contacting us. See also our Privacy Policy.

1. What are cookies?

Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit our website. They help us improve your browsing experience, remember your preferences and provide personalised functionality.

Technical information

  • Cookies contain information such as unique identifiers, preferences and session data
  • They are stored locally on your device until their expiry date or manual deletion
  • Our web server can read cookies when you visit us again
  • Cookies cannot execute code or transmit viruses

2. Types of cookies we use

TraceWeave applies a minimal distinction across two categories, aligned with the site's consent banner:

Strictly necessary cookies

These are essential for the site to work: keeping the authenticated user's session and remembering the active organisation when a user belongs to several. They require no consent (Art. 22.2 LSSI-CE, exemption for functionality requested by the user).

Optional analytics (with consent)

Measurement technologies that are only activated if the user explicitly accepts via the cookie banner. They allow us to understand, in aggregate, how the site is used and to improve the service. They may include cookies from web analytics providers (see section 4) and aggregated performance telemetry from the hosting environment.

By default, this category is denied until the user accepts it. You can withdraw consent at any time from the Cookie preferences link in the footer.

TraceWeave does not use marketing, personalised advertising, retargeting or third-party conversion-tracking cookies. Should this change in the future, this policy would be updated with prior notice and an additional category would be added to the consent banner.

3. Cookie groups by purpose

In line with the AEPD Guidelines on the use of cookies (July 2023, section 5), we identify cookies by homogeneous functional groups with their purpose, owner and retention period. This is the practice TraceWeave applies consistently in its privacy policy and its list of subprocessors:

GroupPurposeOwnerRetentionCategory
Session and authenticationKeep the user authenticated in the private dashboard.TraceWeave SLSession, maximum 30 daysEssential — no consent (Art. 22.2 LSSI-CE)
Organisation preferencesRemember the active organisation when the user belongs to several.TraceWeave SL30 daysEssential — no consent (Art. 22.2 LSSI-CE)
Aggregated usage measurementUnderstand, in aggregate, which pages are visited, without individual profiling.TraceWeave SL and, when configured, Google LLC (see section 4)Up to 2 yearsOptional — requires express consent

The specific technical identity of each cookie is verifiable from your browser's privacy settings (Application → Cookies). TraceWeave stores your decision on this banner locally in your browser (not as an HTTP cookie, not transmitted to the server on each request) and respects it on subsequent visits until you withdraw it from the Cookie preferences link in the footer.

4. Third-party cookies

In line with Art. 22.2 LSSI-CE, we identify the owner of any third-party cookie that may be activated in your browser from this site. Effective activation depends on the operational integrations in place at any given time and, for analytics, on the user's express consent:

Google Analytics 4

Aggregated web measurement service with IP anonymisation. It only activates when the integration is configured by TraceWeave and the user has accepted the analytics category of the banner. The script load applies the default denied consent mode (Google Consent Mode v2) until the moment of acceptance.

Owner: Google LLC

Associated cookies: _ga, _ga_* (up to 2 years)

Policy: policies.google.com/privacy

The site's web fonts are served bundled from our own domain (they do not set third-party cookies). The hosting provider may collect aggregated performance telemetry without setting cookies in the browser, within the banner's optional analytics category.

5. How to control cookies

You have full control over the cookies you accept:

Initial banner and preferences

On your first visit, a banner appears where you can accept or reject the optional category. Your decision is stored locally in your browser until you withdraw it from the Cookie preferences link in the footer.

Browser settings

All browsers allow cookie management. You can block, delete or set alerts for specific cookies from the privacy settings.

7. Consequences of disabling cookies

If you completely disable cookies in your browser, certain site functions that depend on essential cookies will stop working:

  • You will not be able to log in or stay logged in to the private dashboard.
  • The active organisation will not be remembered between visits if you belong to several.
  • Some forms may not complete correctly.

Rejecting only the optional category (aggregated usage measurement) does not affect the functions above: the site continues to work normally.

8. Withdrawal of consent

You can withdraw the consent given to the analytics cookie category at any time:

From the footer

Use the Cookie preferences link that appears in the footer of any page on the site. The banner will reappear with your previous decision reset and, by default, analytics cookies will be denied until you decide again.

By email

You can also ask us for assistance to withdraw consent or to exercise any other GDPR right by writing to hola@traceweave.eu with the subject [Cookies] Withdrawal of consent.

TraceWeave does not take part in personalised advertising programmes and does not apply retargeting or third-party conversion measurement, so it is not appropriate to offer opt-out links to initiatives such as NAI or YourOnlineChoices.

9. Updates to this policy

We may update this policy to reflect changes in our practices or for other operational, legal or regulatory reasons. The version number and date shown at the top of this page always identify the current edition.

Automatic re-consent when purposes change

When an update changes the purposes or third parties of the optional cookies, TraceWeave increments the internal version of the consent record. This automatically invalidates your previous decision and, on your next visit, the banner will reappear so you can decide again with the new information, without any action on your part. Structural changes are also announced with a prominent notice on the site.

10. Contact

If you have any questions about our Cookie Policy:

Cookie and privacy enquiries

Email: hola@traceweave.eu
Recommended subject: [Cookies] Your enquiry
Postal address: TraceWeave SL · Seville, Spain

We will respond to your enquiry without undue delay and, in any case, within the maximum period of one month provided for in Article 12.3 of the GDPR.

Questions?

Have questions about cookies?

Our privacy team is available to resolve any query about how we use cookies.

Contact us