Affected stakeholders in the ESRS framework
People or groups affected positively or negatively, actually or potentially, by the company's activities or by its products and services. A canonical concept of ESRS 1 §22-25.
Context
Affected stakeholders are the people or groups that may be affected — positively or negatively, actually or potentially — by the company's activities or by the products and services it offers. In textiles, the typical categories include own workers, workers in the tier 2-4 supply chain, communities near factories and end consumers.
Regulatory origin
A canonical concept of ESRS 1 §22-25 (Delegated Regulation (EU) 2023/2772). It forms a CRITICAL input for double materiality: without properly identifying and consulting affected stakeholders, the impact-materiality matrix is biased because it reflects only the company's perspective.
«People or groups whose interests are affected or could be affected, positively or negatively, by the company's activities and its direct and indirect business relationships across its value chain.»
View verbatim quote in English
“individuals or groups whose interests are affected or could be affected — positively or negatively — by the undertaking's activities and its direct and indirect business relationships across its value chain”
Typical categories in textiles
Own workers (the brand's operations and distribution centres).
Workers in the tier 1 supply chain (garment-making/cut & sew).
Workers in the tier 2-4 chain (spinning, dyeing, fibre cultivation).
Communities near factories (access to water, air quality, noise).
End consumers (chemical substances, durability, truthful labelling).
Human-rights and environmental defenders (NGOs, trade unions, specialist press).
Difference from users of sustainability information
| Category | Who | Contributes to |
|---|---|---|
| Affected stakeholders | Affected by the company | Impact materiality (inside-out perspective) |
| Users of sustainability information | Investors, financiers, regulators, B2B customers | Financial materiality (outside-in perspective) |
Regulatory timeline
UN Guiding Principles
The United Nations publishes the Guiding Principles on Business and Human Rights, where the concept of affected stakeholders is coined.
OECD Due Diligence Guidance
The textile-footwear sector guidance integrates consultation with affected stakeholders as a central element of due diligence.
ESRS codification
Delegated Regulation (EU) 2023/2772 codifies the concept of affected stakeholders in ESRS 1 §22-25 as an input to double materiality.
CSRD application
Obliged companies document systematic consultation as part of IRO-1 + topical S1/S2/S3/S4.
Applied case
A textile brand with production distributed across Pakistan (cotton), Turkey (spinning) and Morocco (garment-making) identifies and consults its affected stakeholders as part of the IRO-1 process before publishing its first CSRD Sustainability Statement.
Initial mapping: identifies 5 categories of affected stakeholders at elevated risk (Pakistan cotton workers, Turkey spinning, Morocco garment-making, the riverside community of the dyeing plant, end consumers sensitive to allergens).
Tier 4 cotton consultation: a survey via the Better Cotton Initiative + semi-structured interviews with local cooperatives (n=120 workers).
Tier 1 garment-making consultation: interviews with local union representatives in Tangier + a roundtable with the NGO Clean Clothes Campaign Morocco.
Community consultation: a local assembly in the dyeing-plant area + independent measurements of water quality of the Sebou river (n=4 points).
Consumer consultation: a panel of allergen-sensitive users + a review of claims on social media and reviews (n=540 reviews analysed).
Common mistakes
Affected stakeholders and users of the sustainability report are TWO distinct categories — they are not synonyms.
ESRS 1 ¶22 distinguishes two categories in faithful paraphrase: (a) affected stakeholders, whose interests are or could be affected positively or negatively by the company's activities; (b) users of the sustainability report, who include investors, lenders, creditors, business partners, trade unions, NGOs, governments, analysts and academics. ¶23 recognises that some — not all — stakeholders may belong to both groups. Confusing the two leads to due-diligence processes where dialogue with investors is treated as dialogue with affected parties, something radically different in terms of severity, voice and power.
Nature is a valid stakeholder in the ESRS framework — via scientific data as a proxy.
ESRS 1 AR 7 establishes in faithful paraphrase that nature may be considered a silent stakeholder, and that in that case ecological and species-conservation data may feed the materiality assessment. The concept extends the framework beyond the traditional anthropocentrism of stakeholder theory. For the environmental standards (E1-E5), ecological and conservation data function as inputs equivalent to direct dialogue. Companies that reduce dialogue to interviews with people lose this key dimension in environmental materiality.
When direct dialogue puts the stakeholder at risk, the ESRS permits alternatives — it does not require direct dialogue.
EFRAG IG 1 ¶108 provides in faithful paraphrase: when dialogue with affected stakeholders is not possible — for example because such dialogue would put them at risk — the company may consider appropriate alternatives. These alternatives include consulting credible independent experts (via ESRS S3 Affected communities), turning to an NGO representative of the affected community or, for environmental matters, relying on scientific articles and reports. In Xinjiang contexts, conflict zones or any situation where direct conversation could generate reprisals, dialogue via credible NGOs, independent experts or scientific reports is valid and documentable under IRO-1.
Dialogue with affected stakeholders is not optional: ESRS 2 IRO-1 requires the consultation to be documented.
ESRS 2 IRO-1 ¶53(b)(iii) requires the impact-identification process to include consultation with affected stakeholders to understand how they may be impacted, as well as with external experts. EFRAG IG 1 ¶102 reinforces it. Although the ESRS does not impose a specific dialogue methodology, it does require documentation of WHETHER consultation took place, HOW it was carried out and HOW the results informed the conclusions on material IROs. The generic statement "we consulted stakeholders" without documentation of method and results breaches IRO-1.
Affected stakeholders are not equivalent to a published supplier list — brand transparency is not dialogue.
EPRS PE 757.808 §2.2 p.3 documents the Fashion Pact case in faithful paraphrase: 30% of companies published the first-tier supplier list without linking that information to products. A supplier list published as a corporate-transparency exercise is not equivalent to affected stakeholders consulted. Affected stakeholders include the workers in those factories, the adjacent communities and the local nature — not only the supplier companies as entities. Dialogue with affected stakeholders is with affected people and communities, not with the legal entity of the supplier.
Frequently asked questions
What are affected stakeholders in the ESRS?
A canonical concept of ESRS 1 §22-25: people or groups that may be affected (positively or negatively, actually or potentially) by the company's activities or by the products/services it offers. Typical categories: own workers, workers in the chain, affected communities, consumers, end-users.
Why do affected stakeholders matter in CSRD?
They are a CRITICAL input for double materiality. Without properly identifying and consulting affected stakeholders, the impact-materiality matrix is biased (it reflects only the company's perspective, not that of those who suffer the impacts). EFRAG IG 1 requires systematic consultation to be documented.
How are affected stakeholders identified?
In accordance with ESRS 1 §22-25 + EFRAG IG 1: (i) initial mapping of actors in the value chain, (ii) identification of potential impacts on each category, (iii) prioritisation by severity x likelihood, (iv) selection of consultation channels (surveys, focus groups, formal dialogue, representative NGOs), (v) documentation in IRO-1.
What is the difference between affected stakeholders and users of the sustainability report?
Affected stakeholders are AFFECTED by the company (an input for impact materiality). Users of the sustainability report are the USERS of the published information: investors, financiers, regulators and B2B customers (an input for financial materiality). The two perspectives feed double materiality.
Fuentes oficiales
- European Commission · Delegated Regulation (EU) 2023/2772 · Annex I31 jul 2023Delegated act — legislation in force
- European Commission · Delegated Regulation (EU) 2023/2772 · Annex II31 jul 2023Delegated act — legislation in force
- European Financial Reporting Advisory Groupmayo 2024Non-binding technical guidance
- United Nations · OHCHR2011International framework

